Fees & Refund Policy

Transparent pricing and fair refund terms

Our Fees

Our fees cover professional advisory and administrative support only.

Exact fees are communicated before any service begins and confirmed in writing.

Note: Contact us for a detailed fee quote based on your specific needs.

Fees for completed services are non-refundable.

Where services have not commenced, refunds may be considered on a case-by-case basis.

University fees, deposits, and third-party charges are not controlled by Easy Route Travels and are non-refundable by us.

Important: Full refund terms are provided before engagement.

Payment arrangements and deadlines will be clearly communicated in your service agreement.

All fees are transparent and confirmed in writing before work begins. There are no surprise costs.

You will receive clear invoices and documentation for all payments made.

Yes, if services have not commenced. Refund eligibility depends on when you request the cancellation. Contact us for your specific situation.

No. University application fees are charged by institutions directly and are beyond our control. These are separate from our service fees.

We have a formal complaints procedure. Please email info@easyroutetravels.com to lodge a complaint, which will be investigated within 5 working days.